Frequently Asked Questions
We hope we can answer any questions you have here or on the site, but if you want to talk through what life on Deloitte Ride Across Britain is like we are always on the end of the phone.
What date will the event take place?
The Deloitte Ride Across Britain 2019 event will take place from 7th – 15th September.
When do I need to arrive at the event?
Full Course Classic / Plus: 7th – 15th September 2019
England: 7th – 12th September 2019
Scotland: 13th – 15th September 2019
Riders will be expected to arrive from 2pm the day BEFORE their first day of riding to register and prepare for the next day. There will be dinner and a briefing the evening before the first day of riding, and accommodation provided down in Land’s End.
Is there an age limit?
Can I enter as part of a team?
Teams of friends: As we need all medical and dietary info from each participant we need each individual to register individually. There will be a section on the registration form that allows you to write in your team name, so that we can link you with your other team mates. This is important so that we know to put you in the same camping zone for the event.
Corporate teams: If you are interested in entering a corporate team, please contact us at firstname.lastname@example.org. We can invoice your company for the places to the individuals don’t have to pay on registration when signing up. We will also let you know how we can support your pre-event experience on elements such as kit design and training days.
Can I pay in instalments?
Can I change my package?
Yes, you can transfer to another package if it is not sold out.
This must take place before midday on Friday 26th July 2019. Please refer to the Rules and Regulations for further details.
When do event entries close?
The closing date for entries is 1st September at midnight and no entries will be accepted after this time. If the event is sold out, the registration form will close earlier.
How do I get my race pack?
You will receive your race pack in the post in advance of the event.
If you are travelling from overseas, you will not receive your pack in the post and you will need to pick it up from the registration desk on the day. This is also the case for anyone who registers after 4th August.
The race pack will include your bib number with safety pins, a luggage label and your participant wristband.
If you have any questions about your pack, please head to the Info Desk on the day of the event.
Do I need insurance?
If riders are suitably insured, they will be covered should they have to pull out for any reason and we will provide the necessary documentation to give to their insurers to be reimbursed the entry fee. We cannot personally give advice on this but your insurers should be able to advise you on suitable cover.
BIKE AND RIDER TRANSPORT
Is there rider transport available?
Please note: If you are an England or Scotland rider you will need to organise your own transport to/ from Edinburgh.
Is there bike & luggage transport?
Please note: If you are an England or Scotland rider you will need to organise your own bike transport to/ from Edinburgh.
Can I book extra weight for my luggage?
I'm an international rider, what are my best transport options?
If you are flying from overseas for the Ride, we understand you may not be able to drop your bike for the bike transport in advance of the event. Therefore, please contact European Bike Express directly for more information.
KIT & EQUIPMENT
What kit should I wear?
What bike do I need?
You don’t need to have the latest carbon fibre racing bike to complete the event. However, you do want one which is comfortable, safe and light enough that you can cover the distance efficiently. Please find below a list of our permitted and not permitted bikes.
- Road Bike (recommended)
- Hybrid & Cyclocross (recommended)
- Mountain Bikes
- Single Speed
- Single speeds with a fixed or freewheel are permitted as long as they have two handlebar-operated brakes – one front and one rear.
- Folding Bike
- Cruiser Bike
- Handcycles & recumbents
- As this is an open road event please ensure that you are visible by displaying a safety flag
- Tandems. Please note you will need two entries, one per person
- Electric bicycles. You must be familiar with your bike’s battery range, and carry a charged spare battery with you. There won’t be any charging stations at pit-stops, only at the base camp. Mechanics will not be carrying any spare batteries.
- You must ensure your bike is legal and road-worthy. Please see government guidance here: https://www.gov.uk/electric-bike-rules
- Fixed wheel with no brakes and/or only a front brake
- Any bicycle with only one brake
- Penny Farthings
- Towed trailers
- Child carriers
- Tag-a-long trailers bicycles
- Trailer bicycles
- Cargo bicycles
- Specialist time-trial bicycles
- Stride driven or stand up machines such as elliptical cycles
- Any bicycle without 360° rider visibility
- Unconventional handlebars (including triathlon bars, aero bars, clip-ons, prayer bars, Spinaci bars and cow bars)
- Handlebars without bar-end plugs
Do I have to wear a helmet?
ON THE EVENT
How do I transport my bags from the start to the finish?
How do I get my cycling kit cleaned and dried on the ride?
We will be providing a laundry service on the ride at an additional cost for those doing the ‘classic’ or ‘plus’ package. This will enable you to get your cycling kit cleaned on days 3, 5 and 7 of the ride meaning you will need to bring three sets of cycling kits with you.
As well as this, there will be washing facilities available for you to wash your other kits and there a drying room available at each basecamp for you to leave your kit overnight to dry to pick up in the morning.
Can I pitch my own tent?
All basecamp space is reserved for the event set up and event vehicles. If you wish to camp overnight on site you will need to book the relevant package.
Are friends and family allowed to visit basecamp?
Food in the catering area is for riders only but friends and family are more than welcome to purchase drinks from the basecamp bars.
ON THE ROUTE
How many miles will I cycle on average each day?
Is the route fully signed?
Are the roads closed?
How much training am I expected to do?
As well as training plans, each of our monthly emails will include a section on responsible riding. It is important to remember that the key factor of training is to get out on the bike as much as you can, as well as learning key skills that you will need for the ride. Therefore it is also recommendable for riders to get some practice group riding, train on undulating terrain and perhaps have a go at a multi-day sportive such as the Dulux Trade London Revolution 2019.
How fast do I have to cycle?
Are there pit stops along route?
What is the cut off time?
Please note: Each pit-stop will have a cut off time (determined closer to the start of the event). If you miss the cut off time, you will be asked to get into the broom wagon.
Will there be mechanical support on the road? Should I bring a puncture repair kit?
- Puncture repair kit
- Spare inner tube
- A couple of tyre levers
- A pump
We strongly recommend learning how to use this equipment prior to the event, there are many online tutorials on this subject to help you along.
Will there be medical support on the route? Do I need to bring a first aid kit?
What is the Broom Wagon?
This follows the ride each day and collects those who are unable to complete the stage. The broom wagon then transports them onwards to the next basecamp by the end of each day. Please note that any absence of riding for a day will count as a strike.
The broomwagon will be travelling at an average speed of around 10mph and will leave camp at 8.30am. You are required to stay in front of this at all times or else you will be taken off the route and transported to the next base camp.
What is the three strike rule?
If you have not been able to complete a day’s riding and have gone on the broom wagon, you will get a ‘strike‘ to say you haven’t managed to finish that day. If you receive your third strike, this will mean you are unfortunately no longer able to continue on the Ride as we feel it would be unsafe for you to continue due to the demanding nature of the event.
Please note: a strike is applicable if you do not complete a day of the Ride. The strike still applies even if you do not ride and organise your own transport to the next basecamp therefore not going on the broom wagon.
Will there be live tracking on the event?
We would recommend using a tracker app if your friends and family want to keep track of your progress.
Can my friends and family come and see me along the route?
CLASSIC, ENGLAND AND SCOTLAND
What does the entry fee cost go towards?
The fee also goes towards crew service costs on the event such as: chaperones, medical and massage teams, mechanics, luggage transport services and base camp/ pit stop crew. Check out our What’s included page for more information.
Is overnight stay included on the evening before riding and Sunday after the ride?
On the evening before riding, overnight stay at the Land’s End basecamp is included. Riders will be required to arrive from 2pm to register and get their bikes ready for the next day. On the Friday night there will be a rider briefing and an evening meal provided ready to get set and go on the Saturday morning.
On the final day of the ride there is no overnight accommodation provided. Once riders arrive at the JOG base camp there will be hot soup and coffee’s available and riders will usually head off home. A small percentage of riders normally choose to stay overnight up in Scotland near the airport due to flight/ train times and then head off on the Monday.
Do I need to bring a sleeping bag and sleeping mat?
You will need to bring your own sleeping bag and sleeping mat. Tents will be provided.
Once you’ve signed up we will send you the event information guide, which has a recommended kit list so you know exactly what you do and do not need to bring.
Tents are 2 man pop up tents (allocated one per person) so if you are participating in a couple you can opt to put your bags in one tent and yourselves in another.
What is the quality of the hotels we will be staying in?
Please note: on the final night before Jonhn O’Groats you will be camping on the main site so please ensure you bring a sleeping bag. A camping mat will be provided.
What type of rooms are provided?
Where will I eat breakfast and dinner each day?
How do I get from the hotel to the startline each evening / morning?
We will be running shuttles from the basecamp to your hotel from 4pm each day (apart from Friday 6th where there will only be one shuttle at 9.30pm). The exact timings of these shuttles will vary and will depend on the proximity of the hotel to the basecamp.
As we need to coordinate shuttle transport for 90+ riders you may have to wait a short while for your shuttle. You will be able to help yourself to afternoon tea and have a massage while you wait, and also have your day bag available to shower and change into something comfortable.
As you will be eating, having your massage and attending the evening briefing in the basecamp, there will be shuttles going to and from the hotels back to the basecamp. This is particularly for those that arrive early in to the basecamp and want to go back to their hotel before returning to the basecamp for dinner and evening briefing.
What happens with my bags?
Each day you will need to bring your main bag from your hotel room and drop it in the hotel reception. This bag will be transported straight to your next hotel and has a weight limit of 15kg.
You will also need to pack a small day bag that will be transported to the next basecamp. In this bag you should pack washing kit and a spare change of clothes for if you want to shower / change at basecamp while you wait for the transfer to your hotel at the end of the day. This bag has a weight limit of 5kg.
Is laundry included in my package?
IF YOU CAN NO LONGER ATTEND
What happens if I need to cancel my place?
The sliding scale is outlined in our Rules and Regulations.
We do provide some options for you if you cannot attend, and they are listed in the following sections.
Is my deposit refundable?
You can defer your entry to 2020*.
This must take place before midday on 31st May (Plus package) and 7th September (Classic package), and there is a fee to do this. This must be made payable to the Event Organisers. Please refer to the Rules and Regulations for further details.
Please note: you may only defer once, so if you have already deferred the previous year, this option no longer applies to you.
You can transfer your place to another participant.
This must take place before midday on 26th July and there is a fee to do this. This must be made payable to the Event Organisers by the outgoing participant. Please refer to the Rules and Regulations for further details.